FAQs (Continued)

E-mail Addresses

Q. "I would like to have my own email address such as myname@ mydomain.com.  Is this difficult to set up?"  

A:  Setting up email accounts is  easy. We usually set them up as forwarding accounts so  that  your mail will transfer directly to your regular email box.   

Q: "Can I set up multiple accounts?"

A. "Yes, we will be happy to set up multiple accounts for you."    

                            Contact Forms

Q: "I would like to add a contact form so that potential customers can contact me directly through my website.  Do you charge extra for this? "

A:  No , we include a free contact form with all our sites if desired."

                     Special Features (Mouseover Effects, Downloads, Uploads,   Audio, Video )    

Q: "I would like to add extra features to my site like music and video.  Can you do this for me?"

A: " Yes, we are  able to embed videos and/or audio clips onto your site for an additional fee of $25.00. 

 Q: "  I would like visitors to be able to download a document from my site.  Are you able to do this and how much does it cost?"

A: "Yes, we can add upload or download  links to your site for a reasonable fee."

Q: " Can you do mouseover effects?"

A: "Yes, we provide simple mouseover effects with text links that change color for free. Button links that change color are available upon request  at an additional cost"

Q. "My site is very complex and I want to create subcategories on my links menu.  Can you help me add drop-down menus?"

A: "Yes, we can add drop down menus for a reasonable fee"

                                      Password Protection   

Q: "I would like to set up my site so it can only be accessed by members with a password can you do this for me?"

A: Yes, we can password-protect a page or a site with a single password log-in for all.  There is a small fee for this feature. 

                                                Site Traffic

Q:  " I would like to  see how many visitors are actually looking at my site.  Can you help me?"

A:   We recommend you sign up for a free account with google analytics.  This service provides many useful site statistics and we will be happy to add the necessary code to your site that  enables you to access them.

                                     Maintenance Plans

Q: "I would like to  make additional changes to my site, will you be able to help me maintain my site? "

A: Yes, we give 30 days of free maintenance on all websites.  Additional maintenance plans are available starting at $25.00 a month or less.

Payment

Q: "What about payment?  Do I have to pay you in advance?"

A: You can take advantage of our services "risk-free."  We will be happy to provide you with a  sample homepage.  If you  would like us to develop your site, a deposit of half  is required  The final half is due upon completion of the site and is expected  within 10 days .

Q:" What forms of payments do you accept?"

A: "Currently we accept  credit cards and debit cards by means of PayPal A link is located on this web site (on our rates page.)"

Getting Started

Q: " This all sounds good.  How do we get started?"

A: " We recommend you download a copy of our website worksheet which is found on our rates & services page.  This will make it easier when you decide you are ready to give us a call.  "